{"id":1179,"date":"2026-07-30T11:45:56","date_gmt":"2026-07-30T09:45:56","guid":{"rendered":"https:\/\/support.myclim8.com\/?p=1179"},"modified":"2026-07-30T11:48:06","modified_gmt":"2026-07-30T09:48:06","slug":"my-product-was-previously-connected-but-wont-reconnect-to-the-clim8-app","status":"publish","type":"post","link":"https:\/\/support.myclim8.com\/fr\/products\/my-product-was-previously-connected-but-wont-reconnect-to-the-clim8-app\/","title":{"rendered":"Mon produit \u00e9tait auparavant connect\u00e9, mais il ne parvient plus \u00e0 se reconnecter \u00e0 l'application Clim8\u00ae"},"content":{"rendered":"<p class=\"has-luminous-vivid-amber-background-color has-background\">Il est n\u00e9cessaire d'avoir une connexion internet fonctionnelle (4G, 5G ou Wi-Fi) pour appairer le produit avec l'application Clim8\u00ae. N'oubliez pas de <a href=\"https:\/\/clim8.link\/K5XwWe2RR7-z5je9pqeA1Q\" target=\"_blank\" rel=\"noreferrer noopener\">mettre \u00e0 jour l'application en cliquant ici<\/a> si ce n'est pas d\u00e9j\u00e0 fait.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Si votre produit avait d\u00e9j\u00e0 \u00e9t\u00e9 appair\u00e9 mais qu'il ne parvient plus \u00e0 se connecter, veuillez suivre les \u00e9tapes suivantes pour r\u00e9initialiser la connexion :<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Dans l'application Clim8\u00ae, acc\u00e9dez aux param\u00e8tres du produit et cliquez sur <strong>\u201c Dissocier ce produit \u201d<\/strong>.<\/li>\n\n\n\n<li>Fermez compl\u00e8tement l'application Clim8\u00ae. Voir comment faire sur <a href=\"https:\/\/example.com\" target=\"_blank\" rel=\"noreferrer noopener\">Android<\/a> ou <a href=\"https:\/\/example.com\" target=\"_blank\" rel=\"noreferrer noopener\">iOS.<\/a>.<\/li>\n\n\n\n<li>Ouvrez l'application Clim8\u00ae et cliquez sur <strong>\u201c Ajouter un nouveau produit \u201d<\/strong>.<\/li>\n\n\n\n<li>Suivez les instructions \u00e0 l'\u00e9cran. Assurez-vous que votre batterie (ou vos batteries) est (sont) compl\u00e8tement charg\u00e9e(s) et qu'elle(s) reste(nt) \u00e0 proximit\u00e9 de votre smartphone pendant toute la proc\u00e9dure.<\/li>\n<\/ol>\n\n\n\n<p><strong>Vous rencontrez toujours des difficult\u00e9s ? <\/strong><\/p>\n\n\n\n<p>Assurez-vous que le Bluetooth et les services de localisation sont activ\u00e9s sur votre smartphone et que vous vous trouvez juste \u00e0 c\u00f4t\u00e9 de votre produit.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>It is necessary to have a working internet connection (4G, 5G or Wi-Fi) to pair the product with the Clim8\u00ae app. Remember to update the app by clicking here if you have not already done so. If your product was previously paired but is no longer connecting, please follow these steps to reset the connection: [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-1179","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-products"},"_links":{"self":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts\/1179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/comments?post=1179"}],"version-history":[{"count":2,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts\/1179\/revisions"}],"predecessor-version":[{"id":1182,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts\/1179\/revisions\/1182"}],"wp:attachment":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/media?parent=1179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/categories?post=1179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/tags?post=1179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}