{"id":144,"date":"2024-08-20T16:33:07","date_gmt":"2024-08-20T14:33:07","guid":{"rendered":"https:\/\/dev-support.myclim8.com\/?p=144"},"modified":"2024-08-21T10:12:04","modified_gmt":"2024-08-21T08:12:04","slug":"i-have-an-error-message-or-icon","status":"publish","type":"post","link":"https:\/\/support.myclim8.com\/fr\/app\/i-have-an-error-message-or-icon\/","title":{"rendered":"J'ai un message d'erreur ou une ic\u00f4ne"},"content":{"rendered":"<h2 class=\"wp-block-heading\">J'ai une notification \"Probl\u00e8me d\u00e9tect\u00e9. Veuillez contacter le support Clim8\u00ae.\"<\/h2>\n\n\n\n<p>Contactez notre \u00e9quipe d'assistance directement depuis l'application Clim8\u00ae.<\/p>\n\n\n\n<p>Si vous voyez ce message lors de l'appairage d'un produit, veuillez noter qu'il est n\u00e9cessaire d'avoir une connexion internet fonctionnelle (4G, 5G ou Wi-Fi) pour appairer le produit avec l'application Clim8\u00ae.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Je vois un triangle d'avertissement rouge ou j'ai effectu\u00e9 un diagnostic et les r\u00e9sultats montrent des croix rouges.<\/h2>\n\n\n\n<p>Dans les deux cas, il s'agit d'une d\u00e9faillance technique. Malheureusement, l'\u00e9quipe Clim8\u00ae ne pourra pas r\u00e9soudre ce probl\u00e8me \u00e0 distance.<\/p>\n\n\n\n<p>Nous vous invitons \u00e0 prendre contact avec le magasin ou le site internet o\u00f9 vous avez achet\u00e9 le produit, afin qu'il puisse proc\u00e9der \u00e0 une analyse plus approfondie de votre produit et vous indiquer la marche \u00e0 suivre en cas d'\u00e9change ou de r\u00e9paration.<\/p>\n\n\n\n<p>Nous sommes sinc\u00e8rement d\u00e9sol\u00e9s pour ce d\u00e9sagr\u00e9ment. Nos partenaires feront tout leur possible pour trouver une solution \u00e0 votre probl\u00e8me.<\/p>","protected":false},"excerpt":{"rendered":"<p>I have a notification &#8220;Problem detected. Please contact the Clim8\u00ae support.&#8221; Please contact our Support team directly from the Clim8\u00ae app. If you see this message when pairing a product, please note it is necessary to have a working internet connection (4G, 5G or Wi-Fi) to pair the product with the Clim8\u00ae app. I see [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"post-144","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-app"},"_links":{"self":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts\/144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/comments?post=144"}],"version-history":[{"count":1,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts\/144\/revisions"}],"predecessor-version":[{"id":145,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/posts\/144\/revisions\/145"}],"wp:attachment":[{"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/media?parent=144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/categories?post=144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.myclim8.com\/fr\/wp-json\/wp\/v2\/tags?post=144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}