There are several ways to connect to the clim8® app:
- Sign in with Google, Facebook or Apple:
Please use this method for a quick and easy connection. If you have problem to sign in with this method, please submit a ticket to our Support team.
- Sign in with your email address:
With this easy and secure passwordless method, you will receive a link to log in or create your account. Just click on it, and you will automatically be redirected to clim8® app.
If you do not receive the email:
- Verify in the clim8® app that the email address you provided is correct. If so, try again.
- Check if the email has been received in your spam folder. If so, please unmark the email as spam.
- If you have used the Google, Facebook or Apple sign in method before, please use the same connection method.
- Your email provider might have additional security measures in place that block incoming emails from unknown domain names. This is often the case for e-mail addresses of companies, universities, governments… In that case, please create a clim8 account with another e-mail address, if possible a personal one.
If the problem persists, please submit a ticket to our Support team.
Comments
0 comments
Please sign in to leave a comment.