We have set up a system to make a diagnosis of your product. If you think you have a problem with your garment, go to the diagnostic section, to analyze where the problem comes from and contact the customer service for further information or solutions.
Video recap:
If you want to run a diagnostic of your clim8 product, please follow the instructions below:
- Open the app and click on the settings icon in the top right corner
- Tap on "Diagnosis" and follow the instructions : insert your left hand, wait for the results and then insert your right hand
Your diagnostic will be transferred to the clim8 team to be analyzed. You can also contact us, otherwise tap on "Finish".