The app is not working properly on my phone, what can I do?

Usually, uninstalling and reinstalling the app does the trick.

You can reset the clim8® app by following this procedure:

1. Close the app completely. Check how to do this on Android or iOS
2. On Android only (important!): clear the cache and erase data from the clim8® app. Check how to
3. Delete the clim8® app. Check how to do this on Android or iOS
4. Download the latest version of the clim8® app by clicking here

If this does not work, we invite you to contact us by submitting a request directly from the clim8® app or from this very Support site.