Usually, uninstalling and reinstalling the app does the trick.
You can reset the clim8® app by following this procedure:
- Close the app completely. Check how to do this on Android or iOS
- On Android only (important!): clear the cache and erase data from the clim8® app. Check how to
- Delete the clim8® app. Check how to do this on Android or iOS
- Download the latest version of the clim8® app by clicking here
If this does not work, we invite you to contact us by submitting a request directly from the clim8® app or from this very Support site.