App

In the Clim8® app, go to the Account page and click on “My information” then on “Delete my account”. The Clim8® team will automatically receive your request and manually delete your account. Once this operation has been completed, you will… Read more

To update the firmware of your Clim8® product, follow the instructions below: If a problem occurs and the update has not been completed, please follow one of the following procedures: Read more

I have a notification “Problem detected. Please contact the Clim8® support.” Please contact our Support team directly from the Clim8® app. If you see this message when pairing a product, please note it is necessary to have a working internet… Read more

Only for Odlo I-Thermic baselayer or midlayer (sold before 2024). It is necessary to have a working internet connection (4G, 5G or Wi-Fi) to pair the product with the Clim8® app. Remember to update the app by clicking here if you… Read more

It is necessary to have a working internet connection (4G, 5G or Wi-Fi) to pair the product with the Clim8® app. Remember to update the app by clicking here if you have not already done so. If you are unable… Read more

Sign in with Google or Apple If you have any problem signing in with this method, please contact our Support team by submitting a request from this website. Sign in with your email address With this easy and secure passwordless… Read more

This has been well identified by our developer teams. We are truly sorry for this inconvenience. While waiting for a corrective update, we invite you to close the app when you are not using it in order to preserve your… Read more

You can reset the Clim8® app by following this procedure: Read more